Mental Health Providers in Medway, MA. Offering In-Person and Telehealth Appointments
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Greater Boston Psychiatric Services
Ongoing psychiatric medication management with board-certified psychiatric nurse practitioners and clinical nurse specialists, by secure video or in person at our Medway office.
Accepting new patients, typically seen within days
In-network with 12 major insurance plans
Video appointments statewide, in-person visits in Medway Monday through Friday, 8 a.m. to 6 p.m.
Rated 4.9 stars by patients on Google
Adults 18 and older
Medication Management for Walpole Adults
Need a psychiatric prescriber in Walpole? We provide ongoing medication management for adults across Walpole, including Walpole center, East Walpole and South Walpole.
In Person or by Video from Walpole
Walpole is a short drive from our office at 165 Main Street (Route 109), Suite 111A, Medway, MA 02053, open Monday through Friday, 8 a.m. to 6 p.m. Many Walpole patients mix in-person and video visits.
What Ongoing Medication Management Looks Like
Medication management is regular follow-up care with a board-certified psychiatric clinician who knows your history. Follow-up visits are typically 30 minutes, more frequent while your medication is being adjusted and less frequent once things are stable.
Reviewing how your medication is working and any side effects
Adjusting doses or changing medications when needed
Coordinating lab work at a lab near you, with results sent to our office
Sending prescriptions electronically to your pharmacy of choice
Coordinating with your therapist or primary care provider, with your consent
Switching Your Care to Us
If you are already on psychiatric medication and need a new prescriber, we can usually take over your care. Bring your current medication list and any recent records to your first appointment, and your clinician will review everything before making any changes.
How It Works
Complete the quick form and let us know you need medication management.
Start with an evaluation, typically within days, so your clinician understands your full history.
Follow up regularly by secure video or at our Medway office.
Adjust as needed. Prescriptions and lab orders are handled electronically.
Conditions We Treat
Our clinicians evaluate and treat a wide range of adult mental health conditions, including:
Not sure what to call what you are experiencing? That is exactly what the first appointment is for.
Your Clinical Team
Every clinician at Greater Boston Psychiatric Services is board-certified and licensed in Massachusetts. Because we are a team rather than a single provider, we can usually offer a first appointment within days.
Caryn Metzger, MSN, PMHCNS-BC: owner and psychiatric clinical nurse specialist with more than 15 years of psychiatric nursing experience
Thomas Smith, MHA, MSN, PMHNP-BC: ADHD, mood disorders, substance use and men's mental health, with experience at McLean Hospital
Kristen Baker, MSN, PMHNP-BC: depression, anxiety, PTSD and eating disorders, with more than 20 years in mental health care
Susan Ouellette, MS, CRNP, PMHNP-BC: anxiety, depression, grief and life transitions, with over 38 years of experience
Mia Copeland-Brock, MSN, PMHNP-BC: PTSD, ADHD, bipolar disorder and anxiety, with a background in emergency and primary care
Jessica Crawford-Grey, MSN, PMHCNS-BC: mood disorders, anxiety, PTSD and substance use, specializing in adult mental health since 2014
Jill A. Forte, MSN, RN, PMHNP-BC: anxiety, depression, OCD and eating disorders, with a collaborative mind-body approach
Learn more about our clinicians.
What Patients Say
Greater Boston Psychiatric Services is rated 4.9 stars on Google. A few recent reviews:
"The team is professional, compassionate and truly cares about patient well being. I felt heard, supported and in good hands throughout my experience." (J.B., Google review)
"Great experience here. Susan is very patient and supportive and professional. I am lucky to have them helping me out!" (M.F., Google review)
"It was very easy to book an appointment and everyone I dealt with was gracious and competent." (K.M., Google review)
Insurance and Cost
We are in-network with Blue Cross Blue Shield, Aetna, Harvard Pilgrim Health Care, Optum, Tufts Health Plan, Wellpoint, UnitedHealthcare, HPI, Mass General Brigham Health Plan, Carelon, UMR and UniCare. With in-network coverage you are typically responsible only for your plan's copay, coinsurance or remaining deductible, whether your visit is by video or in person.
Self-pay is also available, and self-pay rates are provided when you book. We are not able to bill Medicare, Medicaid or supplemental plans. See insurance and payment and our Good Faith Estimate for details.
ADHD Medication and Controlled Substances
Some medications, including ADHD stimulants and other controlled substances, are prescribed on a case-by-case basis. That decision depends on your evaluation, your history and records, and the state and federal rules that apply to telehealth prescribing, and in some cases an in-person visit may be needed. Your clinician will talk through the options that are appropriate and safe for you, including non-controlled alternatives.
Frequently Asked Questions
Do I have to come in from Walpole for follow-ups?
No. Walpole patients can complete every appointment by secure video. In-person visits are available at our Medway office, Monday through Friday, 8 a.m. to 6 p.m.
How quickly can I be seen?
New patients are typically seen within days. Complete the quick form and we will reach out to schedule.
How often are medication management visits?
Follow-up visits are typically 30 minutes. They are more frequent while your medication is being adjusted and less frequent once things are stable.
Can you take over my current medication management?
In many cases, yes. Bring your current medication list and any recent records to your first appointment.
Can a psychiatric nurse practitioner prescribe medication?
Yes. Our board-certified psychiatric nurse practitioners and clinical nurse specialists are licensed in Massachusetts to evaluate, diagnose and prescribe psychiatric medication.
Do you prescribe Adderall or other ADHD medications?
ADHD medications, including stimulants, are prescribed case by case based on your evaluation, history and the rules that apply to telehealth prescribing. Some patients may need an in-person visit or prior records first. Your clinician will discuss what is appropriate for you.
Is a video appointment as effective as an in-person visit?
For most adults and most conditions, yes. The history-taking, diagnostic process and confidentiality are the same. If your clinician feels in-person care would serve you better, they will tell you.
Do you offer therapy?
We focus on psychiatric evaluation and medication management. We coordinate with your therapist, or can help with a referral if you need one.
What ages do you see?
Adults 18 and older.
Is this for emergencies?
No. If you are in crisis, call 911 or call or text 988, the Suicide and Crisis Lifeline.
Also Serving Adults Near Walpole
We also see adults from Norfolk, Foxborough and Millis. See our Greater Boston medication management page for other nearby communities.
New to psychiatric care? Start with a psychiatric evaluation in Walpole.