Mental Health Providers in Medway, MA. Offering In-Person and Telehealth Appointments
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Greater Boston Psychiatric Services
Adult psychiatric evaluations with board-certified psychiatric nurse practitioners and clinical nurse specialists, by secure video or in person at our Medway office.
Accepting new patients, typically seen within days
In-network with 12 major insurance plans
Video appointments statewide, in-person visits in Medway Monday through Friday, 8 a.m. to 6 p.m.
Rated 4.9 stars by patients on Google
Adults 18 and older
Psychiatric Evaluations for Medway Adults
Looking for a psychiatric evaluation here in Medway? We see adults from across Medway, including Medway Village, West Medway and the Route 109 corridor, for a thorough first appointment and a clear treatment plan.
Visit Us Here in Medway or by Video
Our office is right here in Medway at 165 Main Street (Route 109), Suite 111A, Medway, MA 02053, open Monday through Friday, 8 a.m. to 6 p.m. Prefer to stay home? Every appointment is also available by secure video.
What a Psychiatric Evaluation Includes
Your first appointment is a comprehensive conversation with a board-certified psychiatric clinician. Together you will review:
What brings you in and how your symptoms affect daily life
Your mental health history, including past diagnoses and treatment
Current and past medications, and what has or has not helped
Relevant medical history, sleep, substance use and stressors
Your goals for treatment
By the end of the visit you will have a clear picture of what may be going on and an initial plan. That may include medication, a referral for therapy, lab work, or simply a follow-up to keep evaluating.
How It Works
Complete the quick form with your insurance information and whether you prefer video or in person.
We schedule you, typically within days.
Meet with your clinician by secure video or at our Medway office.
Start your plan. Prescriptions are sent electronically to your pharmacy, and follow-up visits are scheduled with the same care team.
Conditions We Treat
Our clinicians evaluate and treat a wide range of adult mental health conditions, including:
Not sure what to call what you are experiencing? That is exactly what the first appointment is for.
Your Clinical Team
Every clinician at Greater Boston Psychiatric Services is board-certified and licensed in Massachusetts. Because we are a team rather than a single provider, we can usually offer a first appointment within days.
Caryn Metzger, MSN, PMHCNS-BC: owner and psychiatric clinical nurse specialist with more than 15 years of psychiatric nursing experience
Thomas Smith, MHA, MSN, PMHNP-BC: ADHD, mood disorders, substance use and men's mental health, with experience at McLean Hospital
Kristen Baker, MSN, PMHNP-BC: depression, anxiety, PTSD and eating disorders, with more than 20 years in mental health care
Susan Ouellette, MS, CRNP, PMHNP-BC: anxiety, depression, grief and life transitions, with over 38 years of experience
Mia Copeland-Brock, MSN, PMHNP-BC: PTSD, ADHD, bipolar disorder and anxiety, with a background in emergency and primary care
Jessica Crawford-Grey, MSN, PMHCNS-BC: mood disorders, anxiety, PTSD and substance use, specializing in adult mental health since 2014
Jill A. Forte, MSN, RN, PMHNP-BC: anxiety, depression, OCD and eating disorders, with a collaborative mind-body approach
Learn more about our clinicians.
What Patients Say
Greater Boston Psychiatric Services is rated 4.9 stars on Google. A few recent reviews:
"Sue was very thorough and our virtual session was easy to access. Highly recommend!" (D.B., Google review)
"Very appreciative of how quick they responded with help- Very open, understanding team that can offer great help" (D.T., Google review)
"Provides knowledgeable, personal, and holistic care. Cannot recommend enough! So happy to have found this community of providers." (B.C., Google review)
Insurance and Cost
We are in-network with Blue Cross Blue Shield, Aetna, Harvard Pilgrim Health Care, Optum, Tufts Health Plan, Wellpoint, UnitedHealthcare, HPI, Mass General Brigham Health Plan, Carelon, UMR and UniCare. With in-network coverage you are typically responsible only for your plan's copay, coinsurance or remaining deductible, whether your visit is by video or in person.
Self-pay is also available, and self-pay rates are provided when you book. We are not able to bill Medicare, Medicaid or supplemental plans. See insurance and payment and our Good Faith Estimate for details.
ADHD Medication and Controlled Substances
Some medications, including ADHD stimulants and other controlled substances, are prescribed on a case-by-case basis. That decision depends on your evaluation, your history and records, and the state and federal rules that apply to telehealth prescribing, and in some cases an in-person visit may be needed. Your clinician will talk through the options that are appropriate and safe for you, including non-controlled alternatives.
Frequently Asked Questions
Do I have to travel from Medway for my evaluation?
No, though many Medway patients like to, since our Medway office is so close. Every appointment is also available by secure video.
How quickly can I be seen?
New patients are typically seen within days. Complete the quick form and we will reach out to schedule.
What should I bring to my first appointment?
A list of your current medications and doses, any past diagnoses or treatment, and the questions you want answered.
Can a psychiatric nurse practitioner prescribe medication?
Yes. Our board-certified psychiatric nurse practitioners and clinical nurse specialists are licensed in Massachusetts to evaluate, diagnose and prescribe psychiatric medication.
Do you prescribe Adderall or other ADHD medications?
ADHD medications, including stimulants, are prescribed case by case based on your evaluation, history and the rules that apply to telehealth prescribing. Some patients may need an in-person visit or prior records first. Your clinician will discuss what is appropriate for you.
Is a video appointment as effective as an in-person visit?
For most adults and most conditions, yes. The history-taking, diagnostic process and confidentiality are the same. If your clinician feels in-person care would serve you better, they will tell you.
Do you offer therapy?
We focus on psychiatric evaluation and medication management. We coordinate with your therapist, or can help with a referral if you need one.
What ages do you see?
Adults 18 and older.
Is this for emergencies?
No. If you are in crisis, call 911 or call or text 988, the Suicide and Crisis Lifeline.
Also Serving Adults Near Medway
We also see adults from Millis, Franklin, Bellingham and Holliston. See our Greater Boston psychiatric evaluations page for other nearby communities.
Already diagnosed and need a new prescriber? See medication management here in Medway.