Best Insurance Plans for Telehealth Psychiatry in MA
- Caryn Metzger
- May 25
- 5 min read
Updated: Jul 20

Key Highlights
Massachusetts residents can access virtual psychiatry services through various insurance plans tailored for mental health needs.
Coverage includes virtual psychiatric evaluations, medication management, and other mental health treatments via remote platforms.
Greater Boston Psychiatric Services accepts plans like Blue Cross and Blue Shield of Massachusetts, Aetna, Optum, and Tufts.
Remote options provide convenience, privacy, and accessibility, especially for managing mental health challenges at home.
Understanding which insurance plans provide coverage ensures cost-effective telehealth-based mental health solutions.
Introduction
Telehealth is changing how people get mental health help in Massachusetts. Now, more people can talk to a psychiatry professional or get mental health treatment from their homes. Virtual health services make it easy to have things like virtual psychiatric check-ups and medication management. These online services are brought closer to everyone because health insurance covers them. But you may wonder which insurance plans most help with virtual psychiatry in Massachusetts. Let's look at the top choices for insurance plans that are best for your mental health care needs. It can help you get the right mental health services through telehealth and lower the money you spend.
Top Insurance Plans for Telehealth Psychiatry in Massachusetts
Massachusetts has many insurance options to help you get mental health services through telehealth. You can use these plans for virtual care, help with medication management, or therapy. Getting the right insurance can make things easier for you. Some top providers in Massachusetts for virtual mental health are Aetna, Harvard Pilgrim Health Plan, and Blue Cross Blue Shield of Massachusetts. They offer strong virtual psychiatry choices.
Here is a closer look at the leading insurance companies and how they support your mental health needs with virtual care services. Insurance companies are listed in random order.

1. Aetna
Aetna typically covers telehealth services, including psychiatry and mental health. Coverage often includes virtual medication management and evaluations, but check your specific plan details for copayments or referral requirements.

2. Blue Cross and Blue Shield of Massachusetts
BCBS of MA offers broad telehealth coverage, via secure video, including therapy, psychiatry, and behavioral health consultations. Many plans waive virtual copays—especially post-pandemic—so this is often a very accessible option.

3. GIC Indemnity Plan
Massachusetts Group Insurance Commission (GIC) members with Indemnity Plans have access to mental health services via telehealth. Coverage often includes psychiatric evaluations and virtual prescriber sessions, but always confirm your eligibility with GIC member services.

4. Carelon
Carelon Behavioral Health (formerly Beacon Health Options) is known for comprehensive mental health and telemedicine support. Most plans offer coverage for virtual psychiatry appointments and evaluations.

5. Harvard Pilgrim Health Plan
Harvard Pilgrim supports telehealth for mental health and psychiatric care. Whether you're looking for therapy, medication management, or psychiatric assessments, most members can access these services virtually. Harvard Pilgrim’s dedication to promoting mental well-being makes it a preferred choice for Massachusetts residents searching for reliable telehealth insurance options.

6. Health Plans, Inc.
This provider includes mental and behavioral health services in many employer-sponsored plans. Telehealth for psychiatric care is generally covered, especially if the visit is with an in-network provider.

7. Mass General Brigham Health Plan
Formerly known as AllWays Health Partners, this plan offers robust telehealth benefits, including psychiatric and behavioral health services. Check for in-network providers to ensure complete coverage.

8. Optum
Optum Behavioral Health provides excellent telehealth options for therapy and psychiatry. Your general health insurance plan (like UnitedHealthcare) often covers services, so review your member benefits carefully.

9. Tufts Health Plan
Tufts Health Plan supports virtual psychiatry visits through multiple plan tiers:
Tufts Health Together – Covers MassHealth members with virtual psychiatry and therapy.
Tufts Health Direct – An individual/family plan that offers full telehealth benefits.
Navigator by Tufts Health Plan – Employer-sponsored plans with broad telehealth coverage.
Tufts Your Choice Plans – Offers flexibility and virtual access to psychiatric care.
Tufts Select Network Plans – Includes access to virtual prescribers and evaluations.
Greater Boston Psychiatric Services can often accept your coverage regardless of your Tufts plan.

10. United Behavioral Health (UBH) / UnitedHealthcare
Both UBH and UHC typically offer full telehealth coverage for psychiatric care. This includes initial evaluations, medication management, and ongoing mental health support through virtual sessions.

11. United Medical Resources (UMR)
UMR is a third-party administrator affiliated with UnitedHealthcare. Most plans under UMR include telehealth benefits for psychiatry and mental health services. Confirm your plan’s mental health coverage.

12. Lifespan Premier Choice
This plan includes behavioral and mental health services via telehealth. Coverage includes evaluations, therapy, and prescription management—perfect for those seeking remote psychiatric care in Massachusetts.
Key Features | Details |
Virtual Visit Types | Counseling, psychiatric evaluations, and medication management |
Coverage Areas | Telehealth services for anxiety, stress, mood disorders, and other acute diagnoses |
User Benefits | Affordable plan options, seamless online appointment booking |
Conclusion
In summary, finding your way through telehealth psychiatry in Massachusetts is much simpler when you have the right insurance plan. It helps to know about your coverage options, as this gives you better access to mental health services. Every insurance plan, from Aetna to Tufts Health Direct, has unique benefits for different needs. This means you can get the support you need for your mental health. We ask you to look into these insurance plans and see how they can become part of your mental health care. Plan. If you want help trading just for you or want to know how to use your benefits, contact Greater Boston Psychiatric Services. Your mental health is essential, and we are here to help you every step of the way.
Frequently Asked Questions
Does my insurance plan cover virtual psychiatric evaluations?
Many insurance plans in Massachusetts, like Aetna and Blue Cross, cover online mental health visits. These plans let you get a virtual psychiatric evaluation as part of their telehealth options. You can get help for your mental health without having to go anywhere. This makes care easy and something that most people can afford.
What mental health services are included under UnitedHealthcare
UnitedHealthcare offers many mental health services for people in Massachusetts. The company provides help with therapy through telehealth so you can talk with someone online. You can also get a psychiatric evaluation and help with medication management. These services are available for anyone in Massachusetts who wants virtual visits for several mental health needs.
How do I use my insurance for telehealth services with Greater Boston Psychiatric Services?
First, to use your health insurance with Greater Boston Psychiatric Services, ensure your plan covers virtual care. After that, you can set up a virtual visit on their platform. Their team can help check your benefits if you have a health insurance plan in Massachusetts.
Can I access telehealth psychiatry if I'm on a Tufts Health Direct plan?
Yes, virtual psychiatry is offered to people who have Tufts Health Direct plans. These plans allow you to get virtual care, like talking to a therapist or getting help with medication. This makes it easy and flexible for people in Massachusetts seeking mental health support.
Understanding Your Telehealth Benefits with Massachusetts Insurers
Many insurers in Massachusetts now give people good telehealth options. You can use virtual visits for counseling, talking with a mental health professional, and getting help with medication management. These services help make mental health treatment easier to get and use. They allow all residents, so no one misses out on care. With virtual psychiatry in Massachusetts, you get the mental health support you need.